All CCC employees have been personally trained by the CEO in soft skills, advanced English grammar and rhetoric, Anglo Saxon culture, values and expectations. We do not entrust your offshore campaign to a lower level trainer or non industry expert. We have prepared the most efficient bilingual call center agents in the offshore outsourcing industry, period. This is the secret to our high employee morale and continued success when motivating our call center staff. https://www.youtube.com/watch?v=cYE04hh6BwM&t=52s https://www.facebook.com/groups/23284906585/ WWW.OUTSOURCINGTOCOSTARICA.COM